This is usually due to the configuration of the barcode scanner. From the Quick scan page, click on the text box under Scan or enter ISBN, ISSN, ISMN and SCIS numbers to ensure items are ready to be scanned. If the issue persists, please check your barcode scanner manual or contact your barcode scanner supplier.
Articles in this section
- My download is a zip file. What do I do?
- Quick download
- Downloading records of digital resources
- Technical note for cover images
- Where can I view my download requests?
- Where can I view my saved records?
- Pop-up windows need to be enabled for SCIS Data
- How do I print the download results page?
- Record preferences
- Why are some book cover images not available?